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Home :: Archive :: 1997 :: October ::
Shakespeare CD technical problem
The Shakespeare Conference: SHK 8.1004.  Sunday, 5 October 1997.

From:           Norton Technical Support <
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Date:           Thursday, 2 Oct 1997 14:36:47 -0400
Subject:        Shakespeare CD technical problem

Mr. Cook,

One of the members of your Shakespeare list suggested that I sent you an
email discussing a software problem that users of W. W. Norton's "The
Norton Shakespeare Workshop CD-ROM" might be facing.

Whenever an owner installs the CD with the 'run from CD' option checked,
a shortcut is created.  This shortcut points to the WRONG FILE and needs
to be corrected manually.

The correct shortcut path is D:\windows\shakstud.exe, where D:\ is the
letter identifying the CD-ROM drive.

The full directions on how to remedy this issue can be found at
www.wwnorton.com/techsupport/nwsfaq.htm

Please post this email to your group if you see fit. I'd appreciate any
help in making sure the CD is enjoyed without technical glitches.

Thank you,
Alessandra Zarate-Sanderlin
Electronic Media
W. W. Norton & Co.
 

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